Parmele Disability Advocates

Client Support Specialist

Location

Hybrid - US

Type

Full Time

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
Hours: Monday – Friday | 8:00 AM – 5:00 PM 
Location :Springfield, MO - Hybrid Schedule (On site required 2-3 days a week)

Why Join Parmele Disability Advocates?
At Parmele Disability Advocates, we're not just doing a job, we're making a difference. Every day, our work helps individuals navigate the complex process of securing disability benefits. If you're someone who thrives on helping others and wants to be part of a mission-driven team, we’d love to meet you. 

About the Role:
We’re looking for a Client Support Specialist who enjoys providing great customer service and an organized multitasker. In this full-time, in-office role, you’ll play a key role in supporting both our clients and our team. 

What You’ll Do: 
  • Serve as a support specialist for clients and act as a liaison with the Social Security Administration (SSA)
  • Respond to client questions with empathy, clarity, and professionalism
  • Handle and organize case documents: collecting, scanning, and uploading to our system
  • Track case deadlines and perform essential document processing
  • Incoming/Outgoing mail management (both physical and electronic) and complete timely follow up
What You Bring to the Team:
  • Excellent communication and interpersonal skills
  • Experience in customer service or office administrative roles (bonus if both!)
  • Detail-oriented with strong organizational habits
  • Able to multi-task and manage time effectively
  • Team player who’s also comfortable working independently
  • Trustworthy, reliable, and eager to learn
About Parmele Disability Advocates:
At Parmele Disability Advocates, we combine our expertise in disability law with a compassionate, client-centered approach. With offices across Missouri, Kansas, Illinois, and Oklahoma, we take pride in providing meaningful legal representation to those in need.

Flexible work from home options available.

Compensation: $15.00 per hour

Company Website: parmeledisability.com

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