Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Monday–Friday, 8:00 AM – 5:00 PM
Springfield, MO | Hybrid/Remote Position | This position begins with required in-office training. Upon successful completion, the role transitions to a hybrid/remote schedule. Equipment is provided after training.
Springfield, MO | Hybrid/Remote Position | This position begins with required in-office training. Upon successful completion, the role transitions to a hybrid/remote schedule. Equipment is provided after training.
Start Your Career with Purpose
At Parmele Disability Advocates, we help individuals secure the Social Security benefits they deserve. As a Call Center Representative, you'll play a key part in supporting both our staff and clients by handling inbound calls, transferring calls as needed, resolving client inquiries, and ensuring every interaction results in a positive client experience.
No prior experience? No problem. We provide paid training and a clear path for success.
What You’ll Do
You'll often be the first point of contact for prospective and current clients, making professionalism, empathy, and clear communication essential to success in this role. If you are detail-oriented, organized, and enjoy helping others, we encourage you to apply.
Key responsibilities:
Key responsibilities:
- Present company services to potential clients
- Prospect and contact potential clients
- Meet or exceed established outreach targets
- Respond to and resolve client inquiries in a timely and professional manner
- Maintain accurate records in company databases and systems
What We’re Looking For
We’re seeking motivated individuals who are organized, detail-oriented, and ready to learn.
Qualifications:
Qualifications:
- Confident and professional phone presence
- Ability to set an appropriate tone and pace during client calls
- Demonstrates consistent care and professionalism on every call
- Proficiency with Microsoft Office and data entry
- Previous experience in phone-based customer service and/or client services is a plus
- Strong ability to build rapport with clients
- Excellent communication and multitasking skills
- Highly organized with strong attention to detail and deadlines
Why Join Parmele Disability Advocates?
- Make a meaningful impact helping clients access critical benefits
- Paid training and ongoing development
- Supportive, team-oriented work environment
- Established and growing organization
About Us
Parmele Disability Advocates brings over 150 years of combined disability experience and has helped more than 61,000 individuals secure benefits. What started as a two-person operation has grown into a team of 150 professionals serving clients across multiple states.
Parmele Disability Advocates brings over 150 years of combined disability experience and has helped more than 61,000 individuals secure benefits. What started as a two-person operation has grown into a team of 150 professionals serving clients across multiple states.
Apply Today
If you’re looking for a stable, full-time role where your work truly matters, we encourage you to apply and start your career with us.
Flexible work from home options available.
Compensation: $15.00 per hour
Parmele Disability Advocates
Committed to Your Case. Powered by People Who Care.
At Parmele Disability Advocates, we are proud to combine compassionate service with unmatched experience. With over 150 years of combined legal knowledge, our team has helped more than 61,000 individuals obtain the disability benefits they rightfully deserve.
Our growth—from a two-person start-up to a team of 150 professionals across Missouri, Kansas, Arkansas, and Oklahoma—reflects our unwavering commitment to advocacy and results. While our offices are based in the Midwest, we serve clients nationwide, ensuring everyone has access to the support they need.
Behind every case is a team that truly cares. If you're seeking a place where your work makes a difference and your values align with your mission, Parmele may be the place for you.
Company Website: parmeledisability.com
(if you already have a resume on Indeed)